Econet Zimbabwe has launched a support account on twitter. On their Facebook page, Econet promised to offer fast support.
The support page account twitter handle is @econet_support. If you are on twitter, you can swing over to the twitter page.
I havent used the page but if by any means you happen to check it, happily leave a comment here.
This comes as a welcome move because most people have been complaining about the lack of proper support from their free 111 helpline.
You will most probable get Econet jingles than any help from dialing that number. Some people have reported trying the number 20 times without getting through and ended up having to physically visit econet shops.
We hope this eases the inconvinience people used to witness from the unhelpful helpline.